Parent Information > Parent Survey Results 2011

Parent Survey Results 2011

The annual Casterbridge Parent Survey was carried out in July to enable us to understand from our parents what we are doing well and what we can improve upon.

At Dolphin Bracknell 98% of parents were satisfied with the overall experience at the nursery and when asked how likely parents were to recommend us we scored 8.3 out of 10. To summarise the findings, parents love the environment (86% agree), the nursery is very clean (83% agree),the quality of resources is high (87% agree) and the children are provided with stimulating activities (83% agree). Parents said they would like more verbal feedback and our administration could be worked on, we are committed to improving these areas.

Quotes from the Parent Survey:

‘Excellent experience for my child all round! All very positive, wouldn’t hesitate to recommend.’

‘Dolphin nursery meets all our expectations for a first class nursery. The care they give is very detailed and everyone is friendly and sociable. Dolphin nursery helped us in many ways in getting our kids settled smoothly.’

‘The experience has been very happy for my little boy. I am planning to put my second son into the nursery. He has always been happy and moved ahead very well.’

‘Our son is cared for in a way that exceeds expectations.’

‘Overall it’s a great environment for children.’

‘The staff are great and really care for my child, which is the most important thing.’